This Privacy Policy outlines how afaith collects, uses, and discloses your personal information when you visit, use our services, make a purchase from afaith.shop, or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
2. How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses outlined below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
3. What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect:
3.1 Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact Details: including your name, address, phone number, and email.
- Order Information: including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account Information: including your username, password, security Questions , and other information used for account security purposes.
- Customer Support Information: including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to provide certain information about yourself. You may choose not to provide this information, but doing so may prevent you from accessing certain features.
3.2 Information We Collect About Your United Kingdomge
We may automatically collect certain information about your interaction with the Services (“United Kingdomge Data”) using cookies, pixels, and similar technologies (“Cookies”). United Kingdomge Data may include information about how you access and use our Site, device information, browser information, your IP address, and other details regarding your interaction with the Services.
3.3 Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who collect information on our behalf, such as:
- Payment Processors: who collect payment information (e.g., bank account, credit/debit card info, billing address) to process your payment.
- Third-party Services: such as email marketing platforms, analytics tools, and advertisement providers, who may collect information to improve our services and marketing efforts.
Any information we obtain from third parties will be handled in accordance with this Privacy Policy.
4. How We Use Your Personal Information
We use your personal information to:
- Provide Products and Services: This includes processing your payments, fulfilling orders, managing your account, and arranging for shipping.
- Marketing and Advertising: We may send marketing communications via email, text message, or postal mail, and show you advertisements.
- Security and Fraud Prevention: We use your personal information to detect, investigate, or address potential fraudulent or illegal activity.
- Communicating with You and Service Improvement: We use your feedback and interaction to enhance our Services and provide customer support.
5. Cookies
We use Cookies to enhance our Site and Services, run analytics, and understand user interactions. You can manage your Cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.
6. How We Disclose Personal Information
We may disclose your personal information to third parties for contract fulfillment, legitimate business purposes, and other reasons, including:
- Vendors and Third Parties: who perform services on our behalf (e.g., payment processors, fulfillment partners).
- Business and Marketing Partners: to provide services and advertising to you.
- Legal Compliance: to comply with legal obligations or enforce applicable terms of service.
7. Third-party Websites and Links
Our Site may include links to third-party websites. If you follow these links, please review their privacy policies, as we are not responsible for their content or security practices.
8. Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at help@afaith.shop.
9. Security and Retention of Your Information
We take measures to protect your personal information but note that no security system is perfect. We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy.
10. Your Rights
Depending on your location, you may have rights regarding your personal information, such as:
- Right to Access or Delete: your personal information.
- Right to Correct: inaccurate information.
- Right to Opt-out: of the sale or sharing of personal information.
For details on how you can exercise these rights, please contact us at help@afaith.shop.
11. Contact Us
If you have any Questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:
afaith
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: help@afaith.shop
Phone: +447412992286
Operating Hours: Monday – Friday | 9:00 AM – 6:00 PM (CET)
Thank you for trusting afaith with your personal information. We value your privacy and are committed to protecting it.